Profile

About IT Radix

Selecting the right IT Support Company can be challenging for business owners. Those who do their due diligence make the right choice by finding a firm
that is focused on the clients’ success. IT Radix is such a firm.

Founded in 2008, IT Radix is built on 200+ years combined experience in Information Technology. Its success extends from there by applying “industry best practices” in IT management and consulting solutions to organizations located in mid and northern New Jersey areas.

With the name derived from a Latin term for foundation, IT Radix’s founder, Cathy Coloff, believes that information technology is the foundation of every business. Ms. Coloff, recognized as one of New Jersey’s Best Women in Business in 2018 by NJBIZ and in 2015 as the Morris County Chamber of Commerce Middle Market award winner, firmly believes that a strong IT foundation can position every business for success.

“We are the outsourced IT department for many of our clients, taking care of everything that an internal IT staff would handle. We focus on IT infrastructure including servers, desktops, network components, user support, etc. Our clients recognize that outsourcing IT is a great choice— they get a better value from our team than from a single internal employee filling this role. We offer more flexibility, wider expertise, and overall better support for the same or less money,” states Coloff.

By incorporating both Microsoft and Apple support under one umbrella, IT Radix clients enjoy “one-stop” shopping for their IT needs. Supporting over 200 companies as well as professional experience in enterprise IT departments, IT Radix has established procedures for virtually every aspect of IT management.

But it is not just technical expertise and experience that sets IT Radix apart from the rest. The IT Radix team practices the art of “listening first” in order to provide the highest level of services to their clients. The firm points to a client retention rate of 98% as proof of its unique abilities to provide world-class service.

IT Radix staff stands by the company’s nine core values. “We developed them and live them every day,” states Coloff. “Specifically, WOW Service and Client Comes First. Even the smallest gesture turns mediocre service into WOW service.”

Businesses and organizations are constantly challenged to achieve their goals. The IT Radix team makes their clients’ technology foundation less complex and more seamless.
With so many support options to choose from, IT Radix has successfully differentiated itself with a passion for the success of its clients led and driven by Cathy Coloff and her dedicated team. IT Radix is proud to have been selected as one of the Best Places to Work in New Jersey by NJBIZ in 2019.